Privacy Policy

Effective Date: 29/08/2024

Digital Web Axis (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our website, DigitalWebAxis.com (“Website”), and our services. By using our Website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Sign up for our newsletter
Request a quote or consultation
Purchase our services
Contact us for support or inquiries

The personal information we collect may include:

Name
Email address
Phone number
Business name
Billing address
Payment information (processed securely through third-party providers)

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and the time spent on each page
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

Provide, operate, and maintain our Website and services
Process your transactions and send related information, including purchase confirmations and invoices
Communicate with you, including responding to your inquiries, providing customer support, and sending promotional materials (with your consent)
Improve our Website, products, and services by analyzing usage trends and patterns
Comply with legal obligations and protect our legal rights

3. Legal Basis for Processing Personal Information

We process your personal information under the following legal bases:

Contractual Necessity: To perform the contract with you or take steps to enter into a contract with you.
Legitimate Interests: To improve our services, protect our Website, and conduct marketing activities.
Consent: Where required by law, we will obtain your consent before processing your personal information for specific purposes.
Legal Obligation: To comply with legal obligations to which we are subject.

4. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences and usage patterns.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our Website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third-party providers who assist us in operating our Website and services (e.g., payment processors, hosting providers).
Legal Obligations: Authorities or regulators when required by law, legal process, or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

6. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data when transferred internationally.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete personal information.
Erasure: Request deletion of your personal information under certain circumstances.
Restriction: Request restriction of processing your personal information.
Portability: Request transfer of your personal information to another service provider.
Objection: Object to the processing of your personal information based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at digitalwebaxis@gmail.com

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Digital Web Axis
Address: 345/8, Road No. 24, Deepthisri Nagar Colony, Madinaguda, 500049.
Email: digitalwebaxis@gmail.com

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described.